Every person can apply to the Ministry of Digital Development and Transport of the Republic of Azerbaijan and send their proposals, applications and complaints through the "Electronic Applications System". According to Article 10.1 of the "Law of the Republic of Azerbaijan on Citizens' Appeals", citizens' appeals are reviewed within 15 working days at the latest, and applications requiring additional study and verification within 30 working days at the latest. Notifications about the execution of the electronic application addressed to the Ministry of Digital Development and Transport of the Republic of Azerbaijan are automatically sent to the e-mail address specified by the applicant.