The first “Shebeke” service center was put into operation at the initiative of the Ministry of Digital Development and Transport on February 10, 2017.Today, there are 10 “Shebeke” service centers in the country. 6 of them are located in Baku city, the remaining four – in Jalilabad, Zagatala, Sumgayit and Aghdash. Measures are currently being taken to cover all districts of Baku city with “Shebeke” service centers. At the next stage, the work will be continued to open “Shebeke” service centers in other major cities of the country.


Services provided to the population in modern service centers by the agencies of the Ministry of Digital Development and Transport are concentrated in a single space. Along with traditional telecommunications and postal services, banking and financial services, tourist services, including the sale of air tickets are provided in “Shebeke” service centers.


Citizens can easily buy local and international payment cards, compulsory insurance policies, electronic signatures, envelopes, postage stamps and postcards in the centers. Additionally, sale of air tickets, money transfers, budget, utilities, payments to the Mortgage and Credit Guarantee Fund, registration of mobile devices are also conducted at “Shebeke” service centers.


In the centers, citizens can also use self-service terminals to pay for utilities, mobile, communications and other services through payment system SmartPay in the centers.


Service centers are available to citizens throughout the week. The main goal of creating “Shebeke” centers is to provide services in accordance with high standards, to ensure convenience for citizens, to prevent loss of time, to ensure transparency and to eliminate bureaucratic hurdles.


Working hours of “Shebeke” service centers are as follows:


Central “Shebeke” service: weekdays: 08:00 – 19:00

on Saturdays: 09:00 – 18:30

on Sundays:  09:00 – 18:00

on holidays:  09:00 –18:00


Other “Shebeke” service centers: weekdays: 09:00 – 18:30

on Saturdays: 09:00 – 17:00

on Sundays:  09:00 – 17:00

on holidays: 09:00 – 17:00

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